Re: Storage service is not initialized

Symptoms

• The performance overview in vCenter Server fails. 
• You see the error:
  
  Perf-charts experienced an internal error. Report application initialization is not completed successfully. Re-try in 60 seconds
  
   
• The Storage view in vCenter Server fails  .
• You see the error:
  
  The storage service is not initialized, try again later
  
   
• In the Jakarta log located at C:\j2sdk1.4.2_13\jre\lib\zi\Asia, you see the error:
  
  The module path requested, null, is not in the same web application as this servlet, /vws
  
   
• In the SMS log located at C:\ProgramData\VMware\VMware VirtualCenter\Logs, you see the error:
  
  Error creating vcdbClient com.vmware.vim.common.vdb.VdbException: Invalid DSN <DSN Name> 

Resolution

This issue occurs due to a trailing or leading space in your DSN name.

Note: Ensure that the vCenter ODBC driver is a supported SQL Native Client. For more information, see Upgrading vCenter Server fails with the error: DSN is pointing to an unsupported ODBC driver (1015804).

To resolve this issue:

1. Stop the VirtualCenter Server and VirtualCenter Management Webservices services. For more information, see Stopping, starting, or restarting vCenter services (1003895).
2. Open ODBC and click the System DSN tab.
3. Click Configure.
4. Remove the trailing or leading space from the VirtualCenter DSN Windows registry key:
   
   
   1. Click Start> Run, type regedit, and click OK. The Registry Editor window opens.
   2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VMWare, Inc\VMware VirtualCenter\DB.
   3. Click the DSN name and remove the leading or trailing space from it.
5. Start the VirtualCenter Server and VirtualCenter Management Webservices services. For more information, see Stopping, starting, or restarting vCenter services (1003895).