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Unable to retreive health data from sps and sms - using vCSA appliance

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Hi,

 

I have updated the vCenter 5.5 to the latest version that is available yesterday. It is linux appliance.

 

I was having problem to get in to web client after the update. I performed the "Regenerate SSL certificates" option thats located under Admin tab. Then the issue is resolved and I am able to get in to web client.

 

Now, I am seeing the different issue.

 

Unable to retreive health data from http://localhost/sps/health.xml

Unable to retreive health data from http://localhost/sms/health.xml

 

These 2 services are running but not able to load it. Also, I am seeing the following exceptions in the log.

 

From vpxd log:

--------------------

[7F4D4DD3A700 error 'HttpConnectionPool-000340'] [ConnectComplete] Connect failed to <cs p:00007f4cd40b2850, TCP:vc55mjl1.lab.equallogic.com:10443>; cnx: (null), error: N7Vmacore3Ssl18SSLVerifyExceptionE(SSL Exception: Verification parameters:

--> PeerThumbprint: 36:D5:B5:C2:8B:A5:A6:40:39:10:57:A0:0A:CF:B0:75:1B:62:31:1F

--> ExpectedThumbprint: 06:E3:CB:EB:48:12:59:47:1E:AA:05:69:B0:D5:42:14:AD:5B:63:85

--> ExpectedPeerName:xxxxxxxxxxxx

--> The remote host certificate has these problems:

-->

--> * unable to get local issuer certificate)

 

From vws log:

 

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sps/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sps/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from http://localhost/sps/health.xml

[2014-01-03 22:09:26,979 Thread-21  ERROR com.vmware.vim.health.impl.ComponentSpec] Unable to retrieve health for com.vmware.vim.sps from any of its health URLs

[2014-01-03 22:09:26,981 Thread-21  ERROR com.vmware.vim.health.impl.XmlUtil] Error retrieving health from url: http://localhost/sms/health.xml

java.io.IOException: Server returned HTTP response code: 503 for URL: http://localhost/sms/health.xml

        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)

        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

        at org.apache.xerces.jaxp.validation.StreamValidatorHelper.validate(Unknown Source)

        at org.apache.xerces.jaxp.validation.ValidatorImpl.validate(Unknown Source)

        at javax.xml.validation.Validator.validate(Unknown Source)

        at com.vmware.vim.health.impl.XmlUtil.getDocumentFromUrl(XmlUtil.java:96)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealthFromUrl(ComponentSpec.java:300)

        at com.vmware.vim.health.impl.ComponentSpec.retrieveHealth(ComponentSpec.java:266)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealthFromUrl(HealthPollerImpl.java:119)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:104)

        at com.vmware.vim.health.impl.HealthPollerImpl.computeHealth(HealthPollerImpl.java:203)

        at com.vmware.vim.health.impl.HealthPollerImpl.retrieveHealth(HealthPollerImpl.java:102)

        at com.vmware.vim.health.impl.HealthPollerImpl.pollHealth(HealthPollerImpl.java:85)

        at com.vmware.vim.health.impl.HealthPollerImpl.access$100(HealthPollerImpl.java:28)

        at com.vmware.vim.health.impl.HealthPollerImpl$PollerThread.run(HealthPollerImpl.java:55)

        at java.lang.Thread.run(Unknown Source)

 

 

I have loooked at the hosts file and make sure DNS is right. Also, Performed Regenerate certificates on appliance. Any ideas where to look for to troubleshoot??

 

Appreciated ,

 

Thanks!!


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