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vCenter Storage Monitoring Service Service blocked to Service Initializing... after upgrade from 5.1 to 5.5

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Hello,

 

I can't access to the storage views. I always have the message "The service is not initialized. Try again later" and the service is still in Service Initializing... in the vCenter Service Status. The file sms.log dated from the day i did the upgrade and nothing also this day.

 

I tried this 2 KB but it didn't solve my problem:

- VMware KB: VMware vCenter Server Storage Monitoring Service fails to start

- http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2060967

 

For the first, i don't have the cachedb folder... Maybe because the service didn't start. A manual creation didn't solve the problem. I also tried to reinstall vCenter Server (in keeping the database) but this not work too. I explored the log file unless finding something.

 

I'm using a windows 2008 R2 french.

 

Have you an idea for my research ?


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