Going to vent my frustrations at VMware, Java and sloppy programming elsewhere, but this is how I got mine fixed:
After trying to upgrade, SSO wouldn't start. Rebooted and same thing. The fix is to kill any java, wrapper process. Shutdown all VMware service. Then follow their instructions/fix from article 2041528:
To resolve the issue, overwrite the existing JRE folder (located in C:\Program Files\vmware\infrastructure\JRE) with a working copy from an existing install, or from the install media of the existing folder files.
To collect the JRE folder from the Installer:
- Take a backup of the current JRE folder (C:\Program Files\VMware\Infrastructure\jre).
- Launch the installer for SSO.
- Wait for the wizard to load. Do not click Next.
- Run the %temp% command.
- Search for jre.zip. If the %temp% does not contain the jre.zip, use the copy created in Step 1.
- Extract contents from the jre.zip file and copy to C:\Program Files\vmware\infrastructure\JRE.
After step 6, the service should start up fine. Make sure to cancel the SSO install and move on to the next upgrade.