no there are not running the same version, main site is running 5.5.0 and backup where the problem is are running 5.0.0
and I have tried what the article says.
Richardson Porto wrote:
Hosts at backup and main site are the same version/build ?
Check if this KB helps: Unable to open Guest OS console and it fails with: Error: The VMRC Console has Disconnected. Trying to reconnect (2050470)